Your return concierge
kaia tracks your orders, your return deadlines, and handles the entire return for you — labels, QR codes, drop-off, pickup. You do nothing.
One product. Every part of the return experience covered.
Just text us. kaia handles the whole return for you — initiating it with the retailer, getting your label or QR code, finding the closest drop-off. End to end.
We text you as your return window closes so you never lose money on a missed deadline. No app, no logging in — just a text.
Connect Gmail and kaia automatically finds every order across thousands of retailers and calculates the exact return deadline for each one.
Instantly find the return policy for any retailer — no more digging through websites. kaia has them all so you never have to.
Confused about which label to use or where to drop it off? kaia walks you through exactly what to do for every retailer, step by step.
Don't want to leave the house? kaia can schedule a pickup from your door. Just leave the package out and we handle the rest.
Available in select cities
Works with thousands of retailers
Kaia is currently free for a limited number of early users. Sign up before spots fill up.
If you've connected Gmail, we already have your orders — just tell us which one. Or text us / forward your order email to kaia@kaiareturns.com.
This is normal for newer apps. Click "Advanced" then "Go to kaia (unsafe)" to continue. We use Google's official OAuth — your password is never shared with us.
No. We only scan for order confirmations and shipping updates. Never personal emails.